TIER is a cloud-based platform for emergency services to maintain operational readiness and increase their deployment efficiency.
Developed by members of the emergency services alongside SAR teams in the field TIER has been trusted by customers to improve operational response for over a decade.
With full training provided, TIER is designed to keep your team members in the field and assist them through the entirety of an incident response with modules for training, incidents, equipment and reporting.
TIER is an easy to utilise solution to all your training needs.

Delivers the training you need, when you need it to keep your team operational.

Historic training records demonstrate organisational duty of care and compliance.

Manage essential training information and delivery directly within the platform.

Empower executive decision makers with the evidence they require to make the correct decisions.
The incident module is designed to create, manage and evaluate incident response within your organisation. Incident controllers make better decisions when presented with RAG statuses for team members competencies to ensure efficient deployment.

Capture key data during the lifecycle of an incident, weather, date and time stamps can be automatically recorded.

Immediately capture and share important locations, notes and needs with other responders facilitating real-time information dissemination in a live environment.

Post incident reporting provides deep analytical capabilities around key aspects of incident response to improve resource planning and training requirements.

Our REST API allows for integration with many popular messaging or incident command software.
The equipment module is designed to ensure your team never deploy without the vital equipment they need to save lives. Whether it’s fleet management, team equipment or asset management our powerful equipment module can assist your team.

Distribute, inspect and retire equipment across your organisation. Maintaining historical records.

Team members can raise flags to instantly notify equipment managers of any issues requiring further inspection.

Control your fleet for the entire life cycle of inspections, records and maintenance.

Maintain an auditable historical record of your assets and their value with instant access and reporting.
One click instant reports for your daily needs and a custom report builder to create, save, export and print exactly what you need make TIER’s reporting module a powerful asset to your organisation.

One click reports for roles, skill timelines, team members and training aids duty of care and compliance.

In depth incident reporting provides key knowledge for post incident analysis and resource planning.

Asset and equipment reports will provide your team with knowledge on resource condition and allocation.

Create, save and manage custom reports utilising only the data you require for optimal efficiency in reporting.
Fill in the form to request a demo and pricing for your organisation, view all of TIER’s features and how it can improve your organisation.